Health and safety

• Planning and risk assessment

  Before every trip we review the program with the school: each venue, activity, timing and journey between sites. We book hotels, transport and activity operators we know, and outdoor or water activities run only with the operator's own guides and safety briefing. If weather or local advice makes an activity unsuitable, we change or cancel it.

• Supervision

  Supervision is agreed in writing with each school before the trip. The school's teachers stay responsible for their students, and a HobbyLearn trip coordinator travels with the group to run the program day to day. Every quotation includes one free place for an accompanying teacher for every 10 paying students.

• Support during the trip

  The group leader always has the coordinator's direct number. Our office in Kuala Lumpur is open from 10 AM to 6 PM Malaysia time, and you can reach us on WhatsApp at +60 11-1300 0693. Outside office hours, the coordinator travelling with the group is the first point of contact.

• Medical and dietary needs

  Schools tell us about allergies, dietary needs and medical conditions before travel, so hotels and restaurants can prepare. All meals in our programs are halal. Students' medical details stay with the school; the website does not collect them at this stage.

• Insurance

  Every student and adult must have travel insurance with medical cover for the whole trip. The school or families arrange it unless the quotation says it is included. We can suggest suitable insurers on request.

• Incidents and emergencies

  In an emergency the coordinator calls the local emergency services (999 in Malaysia) and goes with the student to the nearest hospital, together with a teacher. We inform the school straight away, and afterwards we share a written account of what happened and what was done.

Questions about a specific trip? Ask in your school portal or contact us. Contact