Privacy Policy | Rabet App

Effective Date: 10/11/2025

This Privacy Policy describes how Rabet, operated by HobbyLearn Sdn. Bhd. (“Rabet,” “we,” “our,” or “us”), collects, uses, stores, and protects your personal information when you use the Rabet mobile application, rabet.my, and related services (collectively, the “Platform”).

By using Rabet, you agree to this Privacy Policy. If you do not agree, please stop using the Platform.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The information we may collect includes:

a. Personal Information

When you register or use certain features, we may collect:

Full name, Email address, Mobile number, Country and nationality, Education background, Program or institute preferences, and Travel and visa-related information (if applicable).

b. Non-Personal Information

We may also collect data such as:

Device information (type, OS, version)

IP address and location (approximate)

Browser type and language

App usage statistics (pages visited, time spent)

2. How We Use Your Information

Rabet uses your data to:

Create and manage your account

Process your study applications and connect you with institutes or universities

Provide personalized recommendations for programs or institutions

Send notifications, updates, or marketing offers (only with your consent)

Improve our app functionality and user experience

Respond to your inquiries and provide support

Manage payments and transactions for paid services

Comply with legal obligations under Malaysian law

We do not sell, rent, or trade your personal data to any third party.

3. Information Sharing

We may share your data with:

Partner institutions and universities (for application processing)

Service providers (e.g., payment gateways, hosting, or analytics tools)

Regulatory authorities when required by law

All third parties are contractually required to protect your data and use it only for the purposes we specify.

4. Data Security

We implement appropriate administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or alteration.

While we take every reasonable step to secure your data, please note that no method of transmission over the internet is completely secure.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Once data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

Access the personal data we hold about you

Request correction or updating of inaccurate data

Withdraw consent for processing (subject to legal or contractual restrictions)

Request deletion of your data, where applicable

To exercise these rights, please contact us at info@rabet.my

7. Cookies and Tracking Technologies

Rabet may use cookies or similar technologies to enhance user experience, analyze trends, and personalize content.

You can manage or disable cookies in your browser settings, but some app features may not function properly without them.

8. Third-Party Links

The Platform may include links to third-party websites or offers (e.g., institutes, restaurants, or tourism partners).

Rabet is not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Rabet does not knowingly collect data from individuals under 16 years of age without parental consent.

If we learn that a child’s information has been collected unintentionally, we will promptly delete it.

10. International Data Transfers

As part of our operations, your data may be transferred or processed outside Malaysia (e.g., when sending applications to foreign universities).

All such transfers are conducted with adequate safeguards in line with Malaysian data protection requirements.

11. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will take effect upon posting on rabet.my or within the Rabet app.

We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

For questions, feedback, or data requests, please contact us:

📩 Email: info@rabet.my

🌐 Website: https://rabet.my

🏢 HobbyLearn Sdn. Bhd., Kuala Lumpur, Malaysia